Okay here it is in all its glory: The Audi Oil Sludge letter for 1.8T owners MY 97-04.
#1
Okay here it is in all its glory: The Audi Oil Sludge letter for 1.8T owners MY 97-04.
<font color="crimson"> If you have any questions you can call AoA at 1.800.822.2834, they can be reached M-F 8AM-10PM EST </font>
<img src="http://pictureposter.audiworld.com/48848/main_letter_pg_1.jpg"> <img src="http://pictureposter.audiworld.com/48848/main_letter_pg_1.2.jpg">
<img src="http://pictureposter.audiworld.com/48848/main_letter_pg_2.jpg">
<img src="http://pictureposter.audiworld.com/48848/main_letter_pg_2.2png.jpg">
<font color="crimson">Here is the supplimental info that goes in your Owners Manual.</font>
<img src="http://pictureposter.audiworld.com/48848/warranty_1.jpg">
<img src="http://pictureposter.audiworld.com/48848/warranty_2.jpg">
<img src="http://pictureposter.audiworld.com/48848/info_1.jpg">
<img src="http://pictureposter.audiworld.com/48848/info_2.jpg">
<font color="crimson">Here is a table of the oils you should use.</font>
<img src="http://pictureposter.audiworld.com/48848/oil.1.jpg">
<font color="crimson">You will be getting a card similar to this to send in for reimbursment if need be.</font>
<img src="http://pictureposter.audiworld.com/48848/card_1.jpg">
<img src="http://pictureposter.audiworld.com/48848/main_letter_pg_1.jpg"> <img src="http://pictureposter.audiworld.com/48848/main_letter_pg_1.2.jpg">
<img src="http://pictureposter.audiworld.com/48848/main_letter_pg_2.jpg">
<img src="http://pictureposter.audiworld.com/48848/main_letter_pg_2.2png.jpg">
<font color="crimson">Here is the supplimental info that goes in your Owners Manual.</font>
<img src="http://pictureposter.audiworld.com/48848/warranty_1.jpg">
<img src="http://pictureposter.audiworld.com/48848/warranty_2.jpg">
<img src="http://pictureposter.audiworld.com/48848/info_1.jpg">
<img src="http://pictureposter.audiworld.com/48848/info_2.jpg">
<font color="crimson">Here is a table of the oils you should use.</font>
<img src="http://pictureposter.audiworld.com/48848/oil.1.jpg">
<font color="crimson">You will be getting a card similar to this to send in for reimbursment if need be.</font>
<img src="http://pictureposter.audiworld.com/48848/card_1.jpg">
#3
well, since i've been doing my own oil changes since my car came out of warranty 2 years ago..
i don't think i qualify for anything if this ever happened to me cuz i have no documentation/proof of aforementioned oil and filter changes.
#7
"After listening to you, our valued customers"
Hahaha, that's funny. They know realistically that this will amount to hardly any claims at all since very few people will actually have the exact problem AND be able to prove it with records. It's more a P.R. move than anything else. Now if they were to cover the control arms then maybe I'd believe in them a little more.